¶ Support Groups
Support groups at H.e.l.f.a. are publicly accessible virtual contact portals with one or more administrators. Their main function is to serve as the first point of communication while ensuring the protection of group members. These groups can be found on various communication platforms and provide a space for information and initial contact for interested parties.
Every group at H.e.l.f.a. has at least one public support group if it wants to be found by other people. The support group is accessible and visible to the public. People interested in participating at H.e.l.f.a. can join a support group. These groups serve as the initial point of contact for interested parties and provide information on how to join a specific group.
The advantage of support groups is that they ensure the members of the actual group remain undisturbed. This allows members to focus on their expertise and engage undisturbed with concepts, tasks, or current projects.
Support groups are public and can be found on various platforms, identified by the labeling “Group Name” and “Support.” The choice of communication platform is up to each group.
Additionally, support groups can also be organizational groups dedicated solely to support and providing assistance when needed.
The link to a support group is, if desired, published on the H.e.l.f.a. website for others to find. In the support group, there is a public group description that immediately informs outsiders what the group is about.
Support groups contribute to the effective provision of support in topic groups, professional groups, organizational groups, and academy groups. Members of these groups as well as external individuals willing to support the group can avail themselves of the support. Individuals overseeing support groups in local groups are typically the moderators of the support group.
In summary, support groups at H.e.l.f.a. are essential points of contact for communication, information exchange, and the protection of members within the various group types.